People
Understand the work.I spend time with the people doing it. Where does information get stuck? Who keeps things moving through reminders, spreadsheets, and copying between systems? What works well already?
Fractional CTO for service-based businesses
A clear technology direction.
Someone to see it through.
I work with owners and their teams to guide technology decisions and carry out the improvements that matter. We start with your people, how work gets done, and where you want the business to go.
Give your team time back for more valuable work. More room to serve customers, follow up on opportunities, and improve the business.
Start a conversation Download the one-pager ↗
Technology leadership and practical implementation, scoped to your business.
01PeopleUnderstand the work.
02ProcessMake room for better work.
03TechnologyGive it a clear purpose.
Grounded in how your business works
Start with
the people.
Your field teams, office staff, and managers know where the day gets difficult. I get to know their work before deciding what needs to change.
Sometimes the answer is a clearer process or better use of software you already own. Sometimes it is a small bridge that moves a field report into the CRM, so someone in the office can spend that time helping a customer.
Ongoing technology leadership
Direction, decisions, and follow-through
Someone who
stays involved.
As your fractional CTO, I take responsibility for the technology direction we agree on and the work to carry it forward. I help decide what to improve, what to keep, and what can wait, then stay involved as your business changes.
What I take on
- 01A practical technology plan tied to your business priorities
- 02Software and vendor decisions, including what to keep or stop paying for
- 03Process improvements, integrations, and custom software where needed
- 04Implementation and ongoing care within our agreed scope
- 05Regular review of what is working and where to invest next
How we begin
Look at the business.
Choose what matters.
You can come with one painful handoff or a wider need for technology direction. We work out the right starting point together.
- 01
Understand the current reality
Talk through your priorities, the tools you pay for, and the work your people still carry by hand.
- 02
Agree on responsibility and scope
Decide where I can take responsibility, what we will tackle first, and how we will work together. Scope and fees are agreed before paid work begins.
- 03
Put the plan to work
Make the improvements, review how they work in practice, and use what we learn to decide the next priority.
Real operations · One partnership, three case studies
The day’s work.
All the way to billing.
My work with an operating service business includes connecting scheduling, payroll review, and service requests across the office and field. These examples show what practical follow-through looks like.
01
Scheduling the work
You have multiple technicians and changing priorities. Keeping everyone pointed at the right work takes too much of one person’s day.
Read the case study ↗02Preparing payroll
Your payroll team has to reconcile field time, job details, wage rates, and payroll-provider entries before it can trust a pay period.
Read the case study ↗03Getting work to billing
The work is finished, but billing still means chasing notes, finding materials, deciding what is billable, and reconstructing what happened.
Read the case study ↗Three workflows from the same business. The case studies document the work; measured time and financial results have not yet been established.
Built around service-based businesses
Good people.
Too much chasing.
Your team should have room for the work that needs their experience and judgment. If these situations sound familiar, there may be a useful place for us to start.
- Technology decisions keep landing on the owner’s desk
- Good people spend too much time chasing information or entering it twice
- You are paying for tools that still leave your team to connect the work
- Customer follow-up, improvement projects, or growth keep getting pushed aside
Founder · Codino
I want to know your business well enough to help it work better.
Codino is my independent practice, specializing in service-based businesses. You work directly with me on the direction and the practical work that follows.
I aim to build a small number of lasting relationships. Success can mean more capacity to grow, more attention for customers, or simply less effort required to run the business well.
Let’s look at where your business needs support.